The seller is the company:
All photos of goods in the e-shop are only illustrative, and may not completely correspond to the goods sold. The goods do not have to have identical descriptions and stickers, the color of the goods may not completely match the color in the photo.
Our e-shop generates and then sends emails with discounts and offers automatically to all registered customers. By agreeing to the terms and conditions, you also agree to this distribution.
1. All orders are considered binding. By sending the order, the customer confirms that he agrees with the rules of the store, with the payment options, delivery conditions, complaint procedure and has read the provisions on the protection of personal data.
2. We ask you to provide accurate and true data in the order form in your interest. After sending, each order is confirmed by an e-mail message, in which you have the last chance to check the correctness of the filled in data. If there is an error in the order for any reason, please contact us immediately.
3. If there is a change in prices between the execution and dispatch of the order, the prices stated in the already executed order always apply.
4. The seller reserves the right to contact the customer by phone to verify or specify the order, if, for example, a higher value of the order, any missing or inaccurate data, etc.
The warranty period is 24 months.
The warranty period for demonstration and used goods is 12 months. (The goods are stated to be demonstration or used goods)
In the case of consumables, its service life according to the load is a maximum of 6 months.
We recommend having the motor machines delivered in boxes assembled and adjusted by a professional service. Defects caused by improper installation are not covered by the warranty.
In the event that the goods are purchased on an invoice - ID number, or for the purpose of resale, it is considered that a business relationship has been agreed with reference to the Commercial Act and a warranty period of 6 months is provided here .
Terms and Conditions
1. Introductory provisions
These terms and conditions further define and specify the rights and obligations of the seller and the buyer within the contractual relations concluded through the online store www.ctyrkolky-atv.cz. The buyer has the opportunity to become acquainted with these terms and conditions before sending his order and is sufficiently notified in advance. By sending your order, the buyer confirms that he has read these terms and conditions and that he agrees with them.
All contractual relations are governed by the law of the Czech Republic.
2. Definition of terms
3. Conclusion of the purchase contract
By sending an order via the online store www.ctyrkolky-atv.cz , or made by telephone, it is a binding proposal for concluding a purchase contract with the seller.
The seller shall immediately confirm receipt of the order in accordance with § 1827 paragraph 1 of the Civil Code by e-mail to the e-mail address specified by the buyer in the order, and this confirmation is not an acceptance of the proposal to conclude a purchase contract. The purchase contract itself is concluded by the acceptance of the proposal for the conclusion of the purchase contract by the seller, and the acceptance is considered the sending of goods by the seller to the buyer or explicit acceptance of the proposal to conclude the purchase contract by the seller by e-mail or phone.
The consumer has the right to cancel the order, ie to withdraw his proposal to conclude a purchase contract, without any penalties until the moment of dispatch of the goods. The consumer is obliged to notify the seller of this fact by e-mail or telephone.
4. Withdrawal of the consumer from the contract according to § 1829 par. 1 of the Civil Code
The consumer has the right to withdraw from the contract without giving a reason within 14 days from the date of receipt of the goods.
For the purposes of exercising the right to withdraw from the contract, the consumer must inform the seller of his withdrawal from this contract. For registered customers, it is possible to fill in the form directly in the order history.
If the consumer withdraws from the purchase contract, the payment for the returned goods will be refunded no later than 14 days from the date of fulfillment of all conditions for withdrawal from the purchase contract. The costs of postage and packaging, which the buyer has chosen in the order, are borne by the buyer and these costs are visible before confirming the order. If free shipping is chosen, the costs incurred for sending the goods are charged in the amount of CZK 90. In no case will this incur additional costs for the consumer. The seller will return the payment only after receiving the returned goods. The consumer bears the direct costs associated with returning the goods. The time limit shall be deemed to have been observed if the consumer returns the goods to the seller before the expiry of 14 days. The consumer is only liable for a reduction in the value of the goods as a result of handling the goods in a manner other than that which is necessary to become acquainted with the nature and characteristics of the goods, including their functionality. A distance of a maximum of 500 meters is sufficient to get acquainted with the vehicles and their driving characteristics.
In accordance with Section 1837 of the Civil Code, the consumer may not withdraw from the contract:
It is not possible to withdraw from the contract without giving a reason if the goods have already been partially consumed. It is also not possible to withdraw from the contract for goods whose nature precludes it, especially for hygienic reasons. If the returned goods are incomplete, damaged or visibly worn, the seller can claim damages.
5. Withdrawal of the non-consumer buyer from the contract
In the case of a buyer who is not a consumer, it is not possible to withdraw from the contract.
The costs of postage and packaging, which the buyer has chosen in the order, are borne by the buyer and these costs are visible before confirming the order. .
7. Payment terms
8. Rights from defective performance
The right of the buyer from defective performance is based on the defect that the thing has when the risk of damage passes to the buyer, even if it manifests itself later. The right of the buyer is also established by a later defect caused by the seller in breach of his obligation.
If the defective performance is a material breach of contract, the buyer has the right to:
The buyer shall inform the seller which right he has chosen, upon notification of the defect, or without undue delay after notification of the defect. The buyer cannot change the choice made without the consent of the seller; this does not apply if the buyer has requested the repair of a defect which proves to be irreparable. If the seller does not eliminate the defects within a reasonable time or notifies the buyer that he will not eliminate the defects, the buyer may request a reasonable discount from the purchase price instead of removing the defect, or may withdraw from the contract.
If the buyer does not choose his right in time, he has the rights as in the case of a minor breach of contract.
If the defective performance is a minor breach of contract, the buyer has the right to eliminate the defect or a reasonable discount on the purchase price.
Until the buyer exercises the right to a discount on the purchase price or withdraws from the contract, the seller may supply what is missing or eliminate the legal defect. Other defects may be removed by the seller at his option by repairing the item or by delivering a new item; the choice must not impose disproportionate costs on the buyer.
If the seller does not remove the defect in time or refuses to eliminate the defect, the buyer may request a discount on the purchase price, or may withdraw from the contract. The buyer cannot change the choice without the consent of the seller.
The buyer cannot withdraw from the contract or demand delivery of a new item if he cannot return the item in the condition in which he received it. This does not apply,
If the buyer does not report the defect in time, he loses the right to withdraw from the contract.
Defective situation rights apply to the seller at the address of the establishment.
9. Defective performance rights and quality guarantee in the case of a consumer buyer
The seller is responsible to the buyer, who is a consumer, that the goods are free of defects upon receipt, in particular, the seller is responsible to the buyer that at the time when the buyer took over the thing,
The buyer is entitled to exercise the right of defect within 24 months of receipt of the goods.
If the item does not have the above-mentioned characteristics, the buyer may also request the delivery of a new item without defects, unless this is disproportionate due to the nature of the defect, but if the defect concerns only a part of the item, the buyer may only request replacement of the part; if this is not possible, he may withdraw from the contract. However, if it is disproportionate due to the nature of the defect, especially if the defect can be removed without undue delay, the buyer has the right to free removal of the defect.
The buyer has the right to deliver a new item or replace a part even in the case of a remediable defect, if he cannot use the item properly due to the recurrence of the defect after repair or due to a larger number of defects. In this case, the buyer also has the right to withdraw from the contract.
If the buyer does not withdraw from the contract or if he does not exercise the right to deliver a new item without defects, to replace its part or to repair the item, he may request a reasonable discount. The buyer is entitled to a reasonable discount even if the seller cannot deliver a new item without defects, replace its part or repair the item, as well as if the seller does not remedy the situation within a reasonable time or if arranging a remedy would cause significant difficulties for the consumer.
Defective situation rights apply to the seller at the address of the establishment.
10. Quality guarantee in the case of a buyer who is not a consumer
The seller does not provide the buyer, who is not a consumer, with a guarantee for the quality of the goods, unless expressly agreed between the parties.
The buyer is entitled to exercise the right of defect within 6 months of receipt of the goods.
11. Prices and validity of the offer
All prices include VAT, which is valid at the time of sending the order. In the event that VAT until the conclusion of the purchase contract or. until the goods are sent, the buyer is obliged to pay the arrears of the purchase price or taking into account the type of payment chosen by the buyer. the seller will immediately send the buyer by e-mail a message inviting a notice of where it is possible to pay the buyer an overpayment of the purchase price. A part of the delivery of goods is a proper tax document. All prices of goods, including promotional items, are valid until stocks are canceled or sold out.
12. Discounts and discount coupons
The seller provides various types of discounts.
In the event that the discount or discount coupon is applied in violation of the rules of the discount or discount coupon, the seller has the right to refuse such application of the discount or discount coupon. In such a case, the buyer is informed and will be offered the opportunity to process the order without this discount or redeemed coupon.
13. Protection of personal data
All personal data communicated to the seller will not be provided to third parties or other entities without the buyer's consent and will be handled in accordance with Act No. 101/2000 Coll., On the protection of personal data. The buyer can request their change or deletion by e-mail at any time. The buyer can change his data on the website www.ctyrkolky-atv.cz in the section "Your account".
After placing the order, the customer's e-mail will be sent to send an evaluation questionnaire. Within 10 days of purchase, a link to a questionnaire will be sent to the given e-mail address, in which the customer can evaluate the quality of services and products, with which the buyer expressly agrees.
14. Final agreement
After its delivery to the seller, the consumer order is archived as a proposal for the conclusion of the purchase contract for the purpose of its fulfillment and further registration. The individual technical steps leading to the conclusion of the contract are clear to the consumer from the order process itself. The buyer has the opportunity to detect and correct errors made when entering data before sending the order. The cost of using means of distance communication (telephone, internet, etc.) to carry out the order itself is borne by the buyer. These terms and conditions allow the consumer to archive and reproduce them.
In cases where the goods are no longer produced or delivered, or the price of the supplier of the goods has changed significantly , the buyer will be contacted immediately and another procedure will be agreed with him, including the possibility of canceling the order or part thereof.
The out-of-court settlement of consumer disputes arising from the purchase contract is the responsibility of the Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, IČ: 000 20 869, internet address: http://www.coi.cz
In the event of any discrepancies between the Czech and English versions, the Czech version shall prevail.
Business conditions are valid from 1.1.2014