Did you choose the wrong size, or does the purchased goods just not fit you?
We will exchange goods purchased through the e-shop, or goods purchased through our store in Rapotín.
- The goods must be sent back in undamaged condition and in undamaged original packaging
- Send the goods to the address stated on the invoice.
- If we do not have another size in stock, it is possible to exchange it for another product with the same or, at an additional cost, a higher price.
- The unit price of sending when exchanging goods by the PPL courier service in the Czech Republic is CZK 100 (you will pay upon receipt)
- The unit price of sending when exchanging goods by the PPL courier service to Slovakia is CZK 250 (you will pay upon receipt)
Consumers have the right to withdraw from the contract within a period of 14 days.